At Mobi, we aim to make carsharing simple, transparent, and affordable. Here’s a breakdown of the fees and charges guests may encounter when booking and completing a trip on our platform.
🧾 Trip Fees Breakdown
When you book a vehicle through Mobi, the following fees are included in your total price:
Fee Type | Amount | Purpose |
Daily Vehicle Rate | Set by Host | Cost to rent the vehicle |
Platform Fee | Varies by risk and other factors | Helps Mobi maintain platform operations |
Insurance Fee | Varies by risk, plan, and other factors | Covers physical damage, liability, and theft |
Taxes | Varies by location | Required by local regulations |
| Hourly Adjustment | 10% off hourly trips under 24 hours | Hourly rentals (rebate) |
💳 Additional Charges & Collections Policy
To keep the Mobi platform fair and running smoothly, guests are expected to return vehicles in the same clean, fueled, and damage-free condition they received them. When issues arise, hosts are allowed to submit post-trip charges for reasonable costs related to misuse or extra work caused during your trip.
Mobi reviews these charges for fairness, but guests are responsible for any valid additional fees submitted through our platform.
🧾 What You Could Be Charged For
Here are common fees that may apply if the vehicle is not returned in expected condition:
Charge Type | Amount & Details |
Excessive Dirtiness | Up to $60 for vehicles returned in unreasonably dirty condition (photo proof required) |
Vehicle Recovery Penalty | Cost of towing + $150 if the host has to recover a vehicle due to late return or abandonment |
Missing Fuel | Cost of fuel + $10 inconvenience fee (receipt required) |
Tickets & Tolls | Full amount of citation or toll (pay first, then upload for reimbursement) |
Late Return | Additional full day charge + $30 late fee |
Damage | Refer to Guest Insurance Coverage |
Smoking in Vehicle | Cost of cleaning + $50 inconvenience fee (only if smoking is prohibited and evidence is provided) |
Unauthorized Pet Mess | Cost of cleaning + $50 inconvenience fee (for hair, odor, or stains left behind without prior approval) |
Lost or Unreturned Items | Cost of replacement + $50 inconvenience fee lost keys, passes, or required accessories (actual cost + documentation) |
📌 How Charges Are Handled
- Charges are submitted by hosts through Mobi’s Payment Collection Portal
- You’ll be notified of any charges and have a chance to review
- Charges must be paid in full before you can book another trip on Mobi
Unpaid balances will result in account suspension until resolved.
- Return the car clean and with the correct fuel level
- Drive safely and follow traffic laws
- Don’t smoke, vape, or bring pets unless approved by the host
- Always return the car on time—or extend the trip in advance
- Treat the vehicle like it's your own