Host Playbook: Cleaning & Fueling Tips to Prep for Your Next Guest

📘 Host Playbook: Cleaning & Fueling — Prepping for Your Next Guest

Every trip is a reflection of your business. A clean, well-fueled, and gig-ready car builds trust and drives 5⭐ reviews. Guests who step into a clean vehicle are also more likely to treat it with respect and return it in the same condition. Here’s how to prep your car like a pro.

🧼 Step 1: Clean the Interior

Do this before every trip—or at minimum, once a week. It’s easier than a full wash and makes the biggest impact on renter satisfaction and reviews.
✅ Vacuum floors, seats, and trunk
✅ Wipe down dashboard, steering wheel, and touch surfaces
✅ Remove personal items, trash, and previous renter belongings
✅ Disinfect high-touch areas (especially for gig drivers)
✅ Confirm there are no odors (food, smoke, pets)
Pro tip: Keep a cleaning kit in your vehicle stocked with car towels (Costco pack), a water squeeze bottle, air freshener, cleaning wipes, and a portable vacuum for quick refreshes between trips.
Cleaning Kit

🚿 Step 2: Clean the Exterior

Recommended before every trip—or at minimum once a week, especially if:
  1. It’s rained or snowed
  2. You notice visible dirt, mud, or grime
  3. You’re trying to impress a first-time renter
Pro tip: A 15-minute light wash using a spray bottle and car towels can go a long way. Pair it with a quick interior refresh, and your car will look and feel nearly brand new. If there’s heavy dirt or buildup, opt for a full-service wash to keep your vehicle rental-ready.

⛽ Step 3: Fuel Up

  1. Fill the tank before each trip and clearly communicate that renters must return it at the same level.
  2. If it’s an EV, ensure it’s charged to at least 80%
Pro tip: Include a note on your Guest Instructions on where to refuel nearby. Many guests will be unfamiliar with your area and this little nudge makes a big difference!

🎯 Step 4: Do a Final Readiness Check

Before handing off the car:
✅ Confirm no dashboard warning lights
✅ Check tire pressure and fluids (quick glance)
✅ Reinstall key items: phone charger, phone mount, cleaning supplies
✅ Snap updated photos for your listing (if anything has changed)

📈 Why It Matters

  1. Clean cars = happy renters = better reviews = higher search rankings for you
  2. Reduced claims and complaints
  3. Achieve MVP Host for platform perks
  4. It’s your business—treat it like one




    • Related Articles

    • 📘 Host Playbook: Vehicle Recovery Best Practices

      When a renter fails to return your vehicle on time—or you suspect misuse—your priority is recovering your car safely, quickly, and properly documented. ? Step 1: Assess the Situation Check trip status in the Mobi dashboard Attempt contact via ...

    • 🏆 Mobi MVP Host Playbook Intro | How to Maximize Your Earnings on Mobi

      Welcome to Mobi. You're not just renting out your car—you’re building a business. We’ve built Mobi to support entrepreneurial hosts who are ready to operate like pros. This guide outlines your responsibilities, recommended best practices, and ...

    • 📘 Host Playbook: Guide to Handling Late Returns

      ? Late Returns If your renter hasn’t returned the vehicle by the scheduled end time: 1. Contact the Renter Immediately Send a polite message to the renter to check in. Most delays are honest mistakes. 2. Confirm Their Intent If a guest fails to ...

    • 💳 Guest Fees & Collection Policy

      At Mobi, we aim to make carsharing simple, transparent, and affordable. Here’s a breakdown of the fees and charges guests may encounter when booking and completing a trip on our platform. ? Trip Fees Breakdown When you book a vehicle through Mobi, ...

    • ⚖️ Mobi Terms of Service

      Terms of service Last revised: June 1, 2025 PLEASE READ THESE TERMS OF SERVICE CAREFULLY. THEY CONTAIN IMPORTANT INFORMATION THAT AFFECTS YOUR RIGHTS, REMEDIES, AND OBLIGATIONS. THEY INCLUDE AN AGREEMENT TO ARBITRATE (UNLESS YOU OPT OUT). THESE TERMS ...