What If a Mobi Guest Hits Someone Else? | Mobi

What happens if my driver hits someone else?

Mobi's Vehicle Protection Plan protects eligible physical damage to the Host's vehicle. It does not provide third-party bodily injury or property damage liability insurance.

If a Mobi Guest is involved in an accident with another person or vehicle, report the accident to Mobi as soon as possible.

Please provide:

  • Trip or Reservation ID

  • Date, time and location of the accident

  • Description of what happened

  • Photos of the accident and vehicles

  • Other driver's name and contact information

  • Other driver's insurance information

  • Police report information, if available

  • Information concerning any reported injuries

Mobi will determine the appropriate claims handling path which may include reporting the claim to TeqMobility. 

Claims involving damage or injury to another person are handled separately from a Host's Vehicle Protection Plan claim and may be referred to the claims administrator responsible for the applicable motor vehicle liability insurance associated with the Mobi Booking.

The Guest and Host should cooperate with reasonable requests from Mobi and the applicable claims administrator.

Mobi will share the contact information for the claims administrator once it is established for future reference.

Do not admit fault, promise payment or attempt to settle a third-party claim on behalf of Mobi or an insurance carrier.