🚗 Vehicle Condition & Acceptance Policy
Mobi is committed to ensuring that every guest receives a vehicle that is safe, roadworthy, and consistent with its listing description.
Inspect at Pickup
Guests are expected to inspect the vehicle at the start of the trip, including:
If the Vehicle Is Not as Expected
If the vehicle is defective, unsafe, or materially different from what was advertised, you must:
Mobi will work with you and the host to:
Acceptance of Vehicle
If you continue using the vehicle beyond 1 hour after pickup without reporting an issue, the vehicle will be considered accepted “as-is.”
This means:
You acknowledge the condition of the vehicle
You agree it meets your needs for the trip
You waive the right to dispute the vehicle’s condition at a later time
🛑 Important
Claims that a vehicle was “not as advertised” or “defective” after extended use (beyond the initial inspection period) will generally not be eligible for resolution through Mobi.
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